Intelligent security for your home & business
Acadian Total Security stands as a trusted leader in providing advanced security system solutions for both homes and businesses. With over 50,000 clients across the nation, we prioritize personalized security tailored to each client's unique needs and vulnerabilities.
Keeping Your Home Safe & Secure
For homeowners, ensuring the safety and security of your home is paramount. Our comprehensive home security systems offer:
- State-of-the-art security cameras and video monitoring
- Smart home technology for ultimate convenience and peace of mind
- Fire and CO detectors for added peace of mind
- ConnectedCare medical alert systems for emergencies
Securing Your Business
Understanding the specific security needs of businesses is crucial. We offer a wide range of solutions for small businesses, including:
- Comprehensive intrusion detection and video surveillance
- Access control systems to secure your premises
- Fire and life safety systems for ultimate protection
- 24/7 monitoring and response for added peace of mind
Comprehensive Commercial Security Solutions
Businesses of all sizes require robust security measures to safeguard their assets and operations. Our comprehensive commercial security solutions include:
- Intelligent intrusion detection systems
- Advanced video surveillance and access control
- Energy and fleet management solutions
- Fire alarm systems and comprehensive risk assessments
Our Commitment
At Acadian Total Security, we are driven by a commitment to:
- Client-centered solutions: We prioritize understanding your unique security needs and providing solutions tailored to your requirements.
- Advanced technology: We Leverage the latest security technologies for optimal protection and peace of mind.
- Expert installation and support: Our team of certified professionals ensure seamless installation and ongoing support.
- Exceptional customer service: We strive to provide responsive and personalized interactions every step of the way.
Disappointing Experiences
Several customers had a negative experience with Acadian Total Security, citing issues with service, equipment, and customer support. Anthony Cullen gave the company a 1-star rating, stating that the service was more expensive than what could be found elsewhere, and the salesperson misled him into a long-term contract. The equipment broke frequently, and the company charged him a high amount for repairs.
Ryan Edwards also had a poor experience, rating the company 1 star. He never used the monitoring service, but the hardware became outdated when 3G service was discontinued. Despite his efforts to cancel the service, the company refused to allow him to do so.
Elva Stevens also gave the company 1 star, claiming that they were the "absolute WORST home alarm company" she had ever used. She had difficulty reaching a representative to discuss her account.
Charlie Michel Bayou Land Families Helping Families was frustrated with the company's customer service, rating them 1 star. They tried to call multiple times, but were forced to leave messages and were eventually disconnected.
Positive Feedback
On the other hand, many customers had a positive experience with Acadian Total Security. Johnathan Williams and Denise Edwards both gave the company 5-star ratings, praising their reliable and quality services.
Bryan Breaux also gave the company 5 stars, stating that they take care of any problems quickly and have professional and polite representatives.
Kathy Martin, Glenn Crawford, and Siobhan Meaux all gave 5-star ratings, citing the company's prompt, courteous, and professional service.
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