Experience the Future of Home and Business Technology Today!
At Carolina Alarm, we believe that the quality of our personnel is our most valuable asset. We take pride in being a locally owned and operated business, committed to providing exceptional customer service and protecting our customers' homes and businesses. With over 50 years of combined experience in the security industry, our team of experts is dedicated to helping you and your family feel safe and secure.
Our Services
At Carolina Alarm, we understand that security is not just about installing a system, it's about providing a comprehensive solution that meets your unique needs. That's why we offer a wide range of services designed to help you feel safe and secure.
24/7 Monitoring
Our state-of-the-art monitoring service allows you to rest easy knowing that you're protected 24 hours a day, 7 days a week. Our highly trained professionals are always standing by, ready to send help to your home in the event of a burglary, fire, carbon monoxide event, or other emergency.
Residential Security
Whether you're a homeowner, renter, or business owner, we have a solution tailored specifically for you. Our residential security services include:
- Mobile Control: Total Connect allows you to arm and disarm your panel, control home automation devices, and check the status of sensors from any web browser or through the Total Connect mobile app.
- Video Doorbells: SkyBell smart video doorbells allow you to see, hear, and speak to visitors at your door from anywhere.
- Pet-Friendly Protection: Honeywell's motion sensors detect the difference between an intruder and your beloved pet, letting pets up to 100lbs move freely about your home without tripping an alarm.
- Digital Video Security: Honeywell's digital video security allows you to view live, streaming video in and around your home or receive clips and images of important events when they occur.
Commercial Security
At Carolina Alarm, we understand that the security needs of businesses are unique and require a tailored approach. Our commercial security services include:
- Security Assessments: We provide detailed information regarding your organization's threats and vulnerabilities.
- Custom Security Solutions: Our security professionals will identify areas at risk and offer solutions on how best to protect your employees, assets, and property.
Audio & Video
Carolina Alarm can custom design an audio/video system to meet your needs and budget. We specialize in multi-room audio systems with in-wall or in-ceiling speakers throughout the home, controlled with a volume control or keypad for ease of use. We can tie in any audio source to the system, such as an iPod with a docking station or satellite radio.
Why Choose Us?
At Carolina Alarm, we pride ourselves on our commitment to customer service, expert knowledge, and state-of-the-art technology. We are fully licensed and insured, and our employees are registered and approved by the state.
What Our Customers Say
"I have been satisfied with the service provided by Carolina Alarm for 7 years. They have always been prompt and courteous in resolving any issues." - Nancy T.
"I had a late-night issue and the on-call tech was prompt and very polite in resolving my problem." - Chandler B.
"Carolina Alarm has been a lifesaver for me! Their friendly staff has always been willing to help." - Holly B.
Overview of Carolina Alarm
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Positive Experiences
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Most reviewers had an extremely positive experience with Carolina Alarm, praising their prompt and reasonable service, knowledgeable and professional staff, and ease of use of their products.
Staff and Service
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Many reviewers complimented the staff, calling them knowledgeable, professional, friendly, and willing to help. The company's prompt response to issues and willingness to answer questions were also highlighted.
Products and Installation
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Reviewers were satisfied with the installation of their alarm and camera systems, citing ease of use and effectiveness in assisting with crime prevention. The doorbell camera and automation services were also praised.
Negative Experiences
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A few reviewers had negative experiences with Carolina Alarm, citing issues with permits, staff behavior, and app functionality.
Concerns and Issues
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Some reviewers expressed concerns about the company's installation practices, specifically the lack of permits. Others experienced issues with the app, including difficulty accessing their home and being asked to pay for an upgrade.
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