Securing Your Home and Business for Life
A Trusted Local Security Partner for over 17 Years
Safe Home Security of the Carolinas has been providing reliable and personalized security solutions to homes and businesses in the Carolinas for over 17 years. We are a local company with deep community roots and a commitment to be your best choice in security.
Experienced and Committed Team
Our team consists of highly skilled and experienced professionals with over 40 years of combined experience in residential and commercial security. We handpick our service technicians and installers to ensure the highest level of quality and customer service. We are committed to building lasting relationships with our clients and ensuring their complete satisfaction.
Customer-Focused Approach
At Safe Home Security of the Carolinas, we prioritize our customers. Our sales team is customer-focused and commission-driven, meaning we prioritize your needs and provide honest recommendations. We will always do the right thing for our customers and never push unnecessary services or products.
Advanced Technology and Solutions
We utilize the latest equipment and technology to offer the most effective and reliable security solutions. We are proud to offer:
- Honeywell Security and GE Security systems, known for their reliability and user-friendliness.
- Remote activation and monitoring services through Tuxedo Touch and Honeywell Total Connect.
- Comprehensive security packages to meet different needs and budgets.
Exceptional Customer Service and Value
We believe in transparency and affordability. Our monthly monitoring rate is just $19.95 with no contract, and we offer competitive pricing for installations and additional services. Additionally, every system with monitoring comes with a lifetime warranty at no charge.
Why Choose Safe Home Security of the Carolinas?
- Over 16 years of experience and a proven track record of success.
- Award-winning monitoring services.
- Comprehensive security solutions for all needs.
- Customer-focused approach and personalized service.
- Competitive prices and transparent billing.
Contact us today to learn how we can protect your home or business and give you peace of mind!
Negative Experiences
Several reviewers have had extremely negative experiences with Safe Home Security. The company has been accused of taking advantage of vulnerable customers, including an elderly person with Alzheimer's who was unable to cancel her contract even after being moved to a facility. Customers have also reported being subjected to scare tactics, deceit, and poor customer service.
Lack of Flexibility and Unfair Contracts
Reviewers have expressed frustration with the company's inflexibility when it comes to modifying contracts. One customer found out too late that their contract was being extended to five years without their knowledge, and another was told that they would have to pay over $200 to add more sensors to their system.
Difficulty Canceling Service
Several reviewers have had trouble canceling their service with the company, with some reporting long wait times, unhelpful customer service representatives, and even being charged fees after their contracts had expired.
Outdated or Non-Functioning Systems
One reviewer mentioned that the system never worked correctly from the beginning, and another reported that their system was no longer functioning after a period of time.
Lack of Transparency and Honesty
The company has been accused of using scare tactics and deceit to get customers to sign up for their service. Additionally, reviewers have reported being charged fees without being informed of the charges beforehand.
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