Protecting People, Property, and Partnerships for Over 50 Years
Our Commitment: Delivering Comprehensive Protection Solutions
Norel Service Co., Inc. has been a trusted partner in fire safety, security and communication solutions since 1971. With deep understanding of the multifaceted needs of our clients, we tailor our services to ensure the safety and security of people, property, and infrastructure.
Fire Service Systems
We offer comprehensive services for fire service systems, including:
- Installation and maintenance of fire alarm systems
- Inspection and testing of fire pumps and sprinkler systems
- Emergency response planning and training
- Consulting on fire safety regulations and code compliance
Security Monitoring
Our comprehensive security solutions include:
- Security system installation and monitoring
- Access control and surveillance systems
- Closed-circuit television (CCTV) monitoring
- Emergency communication systems
Engineering Services
Our team of qualified engineers provides:
- System design and integration
- Technical troubleshooting and problem-solving
- Project management and construction support
A Client-Focused Approach
At Norel, we pride ourselves on:
- Building close relationships with clients
- Providing personalized solutions tailored to individual needs
- Delivering exceptional customer service through every interaction
- Maintaining open communication and transparent reporting
Our Values
Our core values guide us in our pursuit of excellence:
- Safety: We prioritize the safety and well-being of our clients and communities.
- Integrity: We uphold the highest ethical standards and accountability in all our endeavors.
- Innovation: We embrace technological advancements and maintain a culture of continuous learning.
- Customer Focus: We prioritize client needs and strive to exceed expectations.
- Community Involvement: We actively support and contribute to the betterment of our communities.
Unprofessional Management and Behavior
Reviews suggest that the management team at Norel is unprofessional and behaves inappropriately. One reviewer mentioned that the GM/HR talks about employees behind their backs and plays games on their cell phone all day. Another manager was accused of bragging about getting people fired and being on an ego trip.
Poor Driving Habits
Some reviewers have experienced poor driving habits from Norel drivers. One reviewer was cut off by a Norel driver who was driving down the middle of two lanes and then ran a red light. Another reviewer witnessed a Norel van driving dangerously on the highway, tailgating and attempting to pass on the right.
Poor Customer Service and Work Quality
Several reviewers have reported poor customer service and work quality from Norel. One reviewer mentioned that the company is rude and overcharged them for a job that only took a few hours. The sprinkler system installed by Norel started leaking due to improper setup. Another reviewer mentioned that the company is one of the worst they've ever dealt with.
Positive Experiences
However, one reviewer had a positive experience with Norel, stating that they had the best experience with the company. They found the technicians to be professional and experienced, making the entire process easy and resulting in a beautiful job.
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