At Fort Knox Fire & Communications, we are a family-owned and operated Florida Security Company based in Tampa, with over 20 years of experience in the commercial communications industry. Our mission is to provide Tampa and the entire state of Florida with a peace of mind, knowing their home and business is safe, secure, and properly serviced from our leading security professionals. We take pride in our work, knowing that we make a difference in the lives of our customers.
Our Services
We specialize in a wide range of security services, including:
Fire Alarm Systems
We provide comprehensive fire protection services for new construction, remodeling of existing fire alarm systems, and annual test inspections. Our team of experts ensures that your fire alarm systems are up to code and provide peace of mind for your employees and customers.
Access Control
From residential homes to downtown towers, our access control systems can control your points of interest in your Florida workplace. We offer a range of access control solutions to meet your specific needs.
Security Cameras
We specialize in the installation, service, and repair of security cameras and DVR systems. Our security cameras are designed to provide clear and high-quality video footage, night vision, and weatherproofing. We offer a range of security camera solutions, including PTZ cameras, LPR cameras, and more.
Monitoring / Test & Inspections
Our team of experts provides monitoring and test inspections for fire alarms, security cameras, and access control systems. We ensure that your security systems are functioning properly and provide regular maintenance to prevent downtime.
Wireless Access Control
We offer an affordable and easy-to-use wireless access control system that helps business owners keep track of their valuable assets, employees, and employee lives.
Why Choose Us?
- Over 20 years of experience in the commercial communications industry
- Family-owned and operated Florida Security Company
- Specializing in fire alarm systems, access control, and security cameras
- Providing peace of mind for our customers with our range of services
- Serving over 100 cities in the state of Florida
Company Reputation and Trust
The majority of reviewers express a strong distrust for the company, with many calling them "frauds" and warning others to stay away.
Sales and Upselling
Several reviewers mention that the company tries to upsell them on unnecessary products and services, with some feeling scammed or misled.
Customer Service
Many reviewers express frustration with the company's customer service, citing unprofessional and rude interactions with representatives. Some reviewers mention being ignored or dismissed when trying to report issues with their systems.
Product Quality and Functionality
Some reviewers mention that the products themselves are of good quality, but that the systems and services surrounding them are problematic. Others report issues with the products breaking or malfunctioning shortly after installation.
Pricing and Contracts
Several reviewers express dissatisfaction with the pricing and contract terms, feeling that they are overpriced and inflexible.
Specific Issues and Complaints
Reviewers mention a range of specific issues, including cameras not working, difficulties with remote access, and problems with the app. Some reviewers also mention difficulties in getting issues resolved, with some being ignored or dismissed by the company.
Positive Experiences
One reviewer had a positive experience with a representative named Daniel, who was patient and helpful in resolving an issue.
