Empowering Security, Enhancing Life.
At Alarm Center, Inc., we are a master distributor of security and fire alarm systems, central station, CCTV/DVR/NVR, central vacuum systems, intercom systems, sound systems, and access control systems. Our company is headquartered in San Diego, California, and we have been serving the security and fire protection industry for over three decades.
Our History
Alarm Center, Inc. was founded with the goal of providing high-quality products and exceptional customer service to the security and fire protection industry. We pride ourselves on our ability to deliver tailored solutions to meet the unique needs of our customers. Whether you are a systems integrator, installer, or distributor, we have a comprehensive range of products and services designed to support your business.
What We Offer
Our extensive product range includes a wide variety of security and fire alarm systems, including burglar alarms, fire alarms, CCTV/DVR/NVR systems, central vacuum systems, intercom systems, sound systems, and access control systems. We also offer a range of tools and accessories to support our customers in their work. At Alarm Center, Inc., we believe in the importance of building strong relationships with our customers and providing them with the highest level of support and service.
Our Commitment to Quality
At Alarm Center, Inc., we are committed to quality and excellence in everything we do. We understand the importance of providing products and services that meet the highest standards of reliability, functionality, and performance. We are dedicated to continuous improvement and strive to stay ahead of the curve by investing in the latest technology and innovations in the industry.
Our Mission
Our mission is to provide our customers with the best possible products and services, while delivering exceptional customer service and support. We aim to build long-term relationships with our customers, based on trust, respect, and a commitment to quality and excellence.
Overall Experience
The reviews for Alarm Center Group are mixed, with one reviewer having a positive experience and the other having a negative experience.
Positive Review
One reviewer, Nique A., gave the company 5 stars and described it as a "great place to purchase all your home/business alarm and security equipment." This review suggests that the company has a good reputation for providing quality products and services.
Negative Review
Rocky Frost, on the other hand, gave the company 1 star and described a disappointing experience with the company's customer service. According to Rocky, his company had been using Alarm Center Group's services for over 30 years without any issues, but when their AT&T phone lines were replaced, the company had to replace a piece of equipment to maintain communication with the alarm system. Rocky claims that Alarm Center Group failed to disclose that the new equipment would be leased and would require an additional 2-year contract that would automatically renew. When his company eventually had to close down, Rocky received an invoice for a cancellation fee of $250, which he found surprising and disappointing after 47 years of loyal business.
Conclusion
The mixed reviews for Alarm Center Group suggest that the company has both strengths and weaknesses. While some customers may have a positive experience with the company, others may encounter difficulties with customer service and unfair business practices.
