Protecting What Matters Most
At Safewatch Security, LLC, we understand the importance of protecting what matters most - your home, your family, and your business. As a locally owned and operated security specialist, we take pride in providing top-notch security solutions that cater to the unique needs of our clients.
Our Residential Security Services
We offer a range of residential security services designed to provide our clients with peace of mind. Our security systems are tailored to fit your lifestyle and budget, whether you're looking for ADT monitoring, live video, energy and lighting automation, or smart home solutions. Our team of experts will work closely with you to understand your security needs and design a system that meets your specific requirements.
Our Commercial Security Services
At Safewatch Security, LLC, we understand that every business is unique and faces its own set of challenges. Our commercial security services are designed to help you protect your business, employees, and assets. From managed video solutions to access control systems, our team will work with you to design a customized security system that meets your specific needs. Whether you're looking to reduce shrinkage, limit liability, or deter on-site criminal activity, we've got you covered.
Our ADT Command Packages
We offer a range of ADT Command Packages to fit your security needs and budget. Our packages include Traditional, Control, and Video options, each designed to provide you with the level of security and control you need. From digital panels and cellular connections to high-decibel alarms and smart device integration, our packages are designed to provide you with the peace of mind you deserve.
Why Choose Safewatch Security, LLC?
At Safewatch Security, LLC, we're committed to providing our clients with exceptional security solutions that meet their unique needs. Our team of experts is dedicated to providing top-notch customer service, and we're proud to be locally owned and operated in Fayetteville, NC. Whether you're looking to protect your home, family, or business, we've got you covered.
Customer Satisfaction
Customer reviews for Safe Watch have been mixed, with some customers expressing high satisfaction with the company's services and others experiencing significant issues.
POSITIVE EXPERIENCES
Several customers have praised Safe Watch for their excellent customer service, with representatives such as Kelly and Alan being particularly praised for their promptness, professionalism, and willingness to go above and beyond to ensure customer satisfaction. Multiple reviewers have also commended the company for their quality products and expert installation.
NEGATIVE EXPERIENCES
On the other hand, several customers have reported poor customer service, including long wait times, unhelpful representatives, and difficulty canceling service. Some reviewers have also expressed frustration with the company's equipment, citing issues with faulty systems and poor installation workmanship.
CONCERNS
Some customers have expressed concern about the company's sales tactics, with one reviewer reporting that a sales representative failed to disclose important information about the company's products and services. Another customer reported experiencing technical issues with their service, including long wait times for emergency assistance.
