At Pro-Vigil, we understand the importance of providing top-notch security solutions to our clients. As a veteran video surveillance company, we've mastered the art of protecting businesses like yours. Our mission is simple: to provide the most advanced security solutions in the industry, utilizing cutting-edge AI technology to deter crime and keep your property secure.
Our Services
We take a three-pronged approach to remote video surveillance: advanced cameras, AI technology, and highly trained remote guards. This trifecta of protection keeps your property safe, giving you peace of mind and the ability to focus on growing your business. Our services include:
- Remote Video Surveillance: Our highly trained virtual guards monitor your property 24/7 using the most advanced AI-driven tools on the market.
- Airtight Site Design: Our experts design your site for success, ensuring that cameras are strategically placed to capture optimal footage.
- AI-Powered Footage Filtering: Our AI technology quickly determines if a potential threat is present, accurately distinguishing between a burrito wrapper and a burglar.
- Proactive Deterrence: If a threat is identified, AI triggers audio and visual warnings that deter 97% of intruders before they can commit a crime.
- Swift 911 Dispatch: If the bad guys aren't deterred, we quickly contact and dispatch law enforcement to catch the criminals.
- Audio & Visual Deterrents: Bright lights and booming warnings are automatically triggered to scare off criminals quickly.
- Smart Security Cameras: Our cameras provide 360-degree surveillance 24/7, with the ability to see through darkness, dust, smoke, and snow.
Why Choose Pro-Vigil?
As a certified security company, we've met important safety, security, and redundancy standards, ensuring that our services are top-notch. Our 24/7 monitoring operations are certified by UL, and our Five Diamond designation underscores our unwavering commitment to excellence.
Why Remote Video Monitoring?
Don't wait until an incident occurs to set up your security solution. Our proactive approach to remote video monitoring prevents crime from happening in the first place. crimes are expensive, with Auto Dealerships suffering an incident every 37 days at a cost of $87,650 per year. Construction Sites are hit once a week at a cost of $105,000 per year, and Oil and Gas Sites are stolen at a cost of $133 billion per year. Don't put your business at risk; choose Pro-Vigil for comprehensive security solutions.
What Our Customers Say
We see less instances of vandalism with our inventory on the lot. I would recommend their services to a dealer who is in a high volume area like we are and has a high volume of vandalism but doesn't want their lot to look like a fortress.
Negative Experience
The majority of customers have had a disastrous experience with Pro-Vigil. The company is criticized for its poor customer service, slow response times, and inability to help customers with their requests. Many customers have reported being on hold for extended periods, only to be disconnected or meet with unhelpful representatives.
Technical Issues
Pro-Vigil's technology is also criticized for being unreliable. Many customers have reported equipment thefts that the company's technology failed to detect, and others have experienced issues with grainy footage, gaps in recording, and poor camera quality. The company's continuous footage feature is also apparently only available through an additional purchase.
Billing Issues
Some customers have experienced billing issues, including being charged after cancelling their contracts. Another customer was threatened with litigation for non-payment, despite having a valid cancellation notice in place.
Lack of Support
Customers have also reported that the company's technicians are unreliable, often failing to show up for scheduled appointments or canceling at the last minute. The technical support team is also criticized for speaking poor English and being unable to assist customers effectively.
Recommendations
One customer recommends finding a local alternative, such as ESI, which has provided better service and technology. Another customer warns of the company's poor quality and urges others to avoid Pro-Vigil.
