Fire Protection You Can Count On
Your Trusted Partner for Comprehensive Fire Protection Solutions
Action Fire & Alarm has been proudly serving Wisconsin for over 30 years, providing comprehensive fire safety and security solutions to businesses and homeowners. We combine extensive knowledge with a deep commitment to customer satisfaction, ensuring that you receive reliable protection and expert guidance every step of the way.
Fire Alarms
- Comprehensive installation and inspection services to safeguard your home or business from fire damage.
- Understanding local regulations and building code requirements to ensure complete compliance.
Sprinkler Systems
- Comprehensive installation and inspection to mitigate potential fire damage and protect your business.
- Regular servicing and maintenance plans tailored to your needs.
Fire Extinguishers
- Quality extinguishers manufactured to meet National Fire Prevention Agency standards.
- Regular inspection and recharge services to ensure optimal performance.
Additional Services
- Kitchen fire suppression systems to protect your commercial kitchen from fires.
- Specialized services for industrial spray booths and exit & emergency lighting.
- Development of comprehensive fire escape plans and training programs.
24/7 Monitoring
- Peace of mind with our 24/7 monitoring services, in association with Emergency24.
- Comprehensive monitoring options to fit your business needs, including cellular, dial-up, and elevator phone systems.
Why Choose Action Fire & Alarm?
- Experience: We have over 30 years of experience serving Wisconsin communities.
- Expertise: Our certified and licensed technicians stay updated with the latest industry standards and regulations.
- Customer Focus: We prioritize your safety and provide personalized solutions based on your unique needs.
- Integrity: We are committed to honesty, integrity, and delivering exceptional customer service.
Poor Communication and Customer Service
Multiple reviewers have expressed frustration with the company's communication and customer service. One reviewer was upset that the fire alarm test started earlier than scheduled and without warning, and when they confronted the company, they received a snarky and religiously inclined response. Another reviewer reported that a representative yelled at their staff when they called to ask for a status update on a service request.
Unprofessional Behavior
Reviewers have also reported unprofessional behavior from company employees. One reviewer witnessed an employee driving recklessly and failing to stop after sideswiping their car. Another reviewer reported that the old lady in the front office was rude, although they acknowledged that she might have been having a bad day.
Positive Experiences
On the other hand, several reviewers have reported positive experiences with the company. They praised the company's quick and efficient service, polite and respectful technicians, and helpful staff. Some reviewers appreciated the owner's personal involvement in ensuring that their needs were met.
Overall Impressions
The company's customer service and communication seem to be a major concern for many reviewers. However, some reviewers have reported positive experiences with the company's services and staff.
