Safeguard Your Life with Monks Security
At Monks Security, we pride ourselves on being a trusted name in the security industry, providing top-notch security solutions to our valued clients for over 20 years. Our commitment to excellence, customer satisfaction, and state-of-the-art technology has earned us a reputation as one of the most reliable security providers in the Lehigh Valley, Allentown, Bethlehem, Easton, Philadelphia, PA, and other regions in the Tri-State area.
Our Story
Founded on the principles of trust, reliability, and exceptional customer service, Monks Security has grown to become a leading security solutions provider in the Tri-State area. With over 28 years of experience, our team of highly skilled professionals is dedicated to providing the latest and most reliable residential and commercial security systems to safeguard your life and property.
Our Services
Our comprehensive range of security services includes:
- Residential security systems, including fire systems, burglary systems, medical emergency systems, intercom systems, and central vacuum systems
- Commercial security systems, including fire systems, burglary systems, CCTV surveillance systems, access control systems, and other security services
- 24/7 monitoring services, with highly skilled safety-certified professionals and alarm monitoring at very low monthly rates
- State-of-the-art equipment, manufactured by Honeywell, the most reliable equipment in the industry
- Highly trained technicians who exceed your expectations
Our Clients
We take pride in serving a diverse range of clients, including residential homes, commercial businesses, and government institutions. Our clients trust us for their security needs because of our commitment to excellence, competitive pricing, and the best security equipment in the industry. Some of our esteemed clients include Dunkin Donuts, McDonald's, Cedar Crest College, and many others.
Our Mission
At Monks Security, our mission is to provide exceptional security solutions that safeguard your life and property. We strive to exceed your expectations by providing top-notch security systems, 24/7 monitoring services, and exceptional customer service.
Excellent Customer Service and Installation
Monk's Security has received overwhelmingly positive reviews for their excellent customer service, professional installation, and reliable monitoring services. Customers have praised Bill Monk, the owner, for listening to their concerns and providing personalized solutions that meet their specific needs. The company's techs have been commended for their excellent installation work, and the monitoring company has been responsive and efficient.
Positive Experiences
Customers have reported being very pleased with the Honeywell security systems installed by Monk's Security, and have appreciated the company's focus on customer satisfaction. The company's family-owned business approach has also been praised for its personalized service and appreciation for customer business.
Negative Experience
However, one customer had a negative experience with the company. They had surveillance cameras installed, but the wire was not protected from mice, which damaged it shortly after installation. Despite multiple phone calls to Bill Monk, the customer was sent a bill for the new camera, and was not informed of the charges. This customer would not recommend the company and advises others to get any agreements in writing.
