Trusted to Protect What Matters Most
ProTech Security has proudly protected homes and businesses throughout Northeast Ohio and Central Florida since 1981. Guided by a deep understanding of the communities we serve, we are committed to providing comprehensive security solutions tailored to your specific needs.
Our Mission
Our mission is to empower our clients with peace of mind by offering innovative security solutions, responsive customer service, and personalized attention to every project. We believe in building trusted relationships with our clients and becoming an integral part of their security plans.
1. Comprehensive Business Security Solutions
We design and implement advanced security systems for businesses of all sizes, encompassing:
- Access control and security audits
- Video surveillance and monitoring
- Security and event monitoring services
- Fire detection and intrusion systems
- Physical security solutions
- Information management and security training
2. Residential Security Solutions
We protect homes with innovative solutions that deter and mitigate potential risks, including:
- Smart home security systems with mobile control
- Digital video recorders and video verification
- Security cameras and motion sensors
- Security systems customized to your needs and preferences
3. Expertise and Professionalism
Our team of certified technicians and security experts are highly skilled in:
- System design and installation
- Technical support and troubleshooting
- Comprehensive security assessments
- Transparent and honest communication
4. Unwavering Commitment
We are dedicated to:
- Providing personalized customer service and responsiveness
- Delivering innovative security solutions backed by industry-leading technology
- Supporting local businesses and communities
Join thousands of satisfied clients who trust ProTech Security to safeguard their homes and businesses. Contact us today for a free consultation and discover the peace of mind that comes with knowing you're protected.
General Experience with ProTech Security
ProTech Security has received a mix of positive and negative reviews from its customers. While some customers have praised the company's excellent service, knowledgeable technicians, and timely responses, others have expressed frustration with the company's business practices, poor customer service, and unreturned calls.
Positive Aspects
Many customers have praised ProTech Security's technicians for being knowledgeable, friendly, and prompt in resolving issues. The company's sales and office staff have also been commended for their expertise and courteousness. Some customers have appreciated the company's attention to detail, timely responses, and willingness to go above and beyond to meet their needs.
Negative Aspects
On the other hand, some customers have reported poor customer service, including unreturned calls and rude interactions with staff. Some have also expressed frustration with the company's business practices, such as pushing for contracts without fully disclosing the terms and pricing. Additionally, some customers have reported issues with the company's billing and cancellation policies.
