Protecting Your Home and Business with the Signal that Saves
At Signaling System Solutions, we are dedicated to providing exceptional fire alarm, fire sprinkler, and life safety services to our customers throughout the Greater Portland area. With over 15 years of experience, we have built a reputation for our commitment to customer service, integrity, and professionalism.
Our Core Values
At the heart of our company is a set of core values that guide our behavior and decision-making processes. These values are:
SERVICE BEFORE SELF: We prioritize our customers' needs and desires, ensuring their safety and well-being, just as we would our own.
EFFECTIVE COMMUNICATION: Transparency and clear, concise explanations are the hallmarks of our customer interactions, ensuring that our customers are informed and comfortable throughout the entire process.
FAIRNESS TO ALL CONCERNED: We believe in building long-term relationships based on mutual respect, equity, and fair treatment, fostering a culture of trust and collaboration.
PRODUCE EFFECTIVE SOLUTIONS: We strive for maximum efficiency and cost control, delivering innovative and effective solutions that meet our customers' unique needs.
Our Services
We offer a range of services designed to meet the unique needs of our customers, including:
Fire Alarm Services
- 24/7 emergency service
- Inspection and testing
- Design and engineering
- Installation and maintenance
- UL monitoring
Fire Sprinkler Services
- 24/7 emergency service
- Inspection and testing
- Maintenance and repair
- UL monitoring
Life Safety Systems Services
- 24/7 emergency service
- L-E light and exit sign inspection and testing
- Fire extinguisher inspection and sales
- Accountability service
Accountability Service
We pride ourselves on our commitment to customer service, ensuring that our customers receive personalized attention and support throughout the entire process.
Our History
Signaling System Solutions was founded in 2006 by Paul and Frank, who shared a vision of building a company that prioritized customer service, integrity, and professionalism. Today, we continue to grow and thrive, driven by our core values and commitment to excellence.
Quality of Service
Signaling Systems Solutions (SSS) has received overwhelmingly positive reviews for their exceptional quality of service. Many clients have praised their professionalism, attention to detail, and commitment to getting the job done correctly. Several reviewers have mentioned that they have used SSS for annual fire inspections, testing, and repairs, and have been thoroughly impressed with the results.
Communication
Effective communication is another key aspect of SSS's service. Reviewers have praised the company's excellent communication, particularly with regards to project updates and follow-ups. Several reviewers have mentioned that the technicians and project managers were easy to work with, approachable, and responsive to their needs.
Reputation
SSS's reputation has been built on trust and reliability. Several reviewers have mentioned that they have been referred to the company by word of mouth, and that they have high confidence in the quality of their work. Reviewers have also praised the company's honesty and transparency, saying that they keep their clients informed throughout the project process.
Concerns and Complaints
However, not all reviews have been positive. One reviewer expressed major concerns about the company's integrity, citing an experience where they were told everything was good during an inspection, but later received a notice from the Fire Marshall stating that there were issues that needed to be addressed. This reviewer warned others to be cautious when using the company.
Personal Touch
Several reviewers have praised the personal touch they received from SSS's technicians and project managers. One reviewer mentioned that they felt like they were more than just a client, but a valued partner in the project process. Others have praised the company's willingness to educate them on the process and answer their questions.
