Design. Build. Install. Service.
A Trusted Partner for Security & Access Management
For over 31 years, CIA Access has been empowering communities and businesses in the Sarasota, Manatee area and surrounding Tampa Bay region with reliable security and access management solutions. We combine meticulous engineering with unparalleled customer service to deliver comprehensive solutions that meet your unique needs.
What We Do
We provide a comprehensive range of services across the following areas:
Access Control
- Secure access to gated communities, parking lots, and other sensitive areas with advanced access control systems.
- Manage keyless entry and access for residents, employees, and authorized visitors.
- Integrate access control with security cameras and gate systems for heightened security.
Surveillance Cameras
- Design and install high-quality CCTV and IP camera systems tailored to your specific security needs.
- Remotely monitor your property and perimeter in real-time.
- Access crystal-clear recordings for evidence, deterrence, and deterrence.
Gate Operators
- Install and repair reliable and durable gate operators for both residential and commercial applications.
- Choose from a variety of operator features to suit your needs, including remote control, keypads, and automatic scheduling.
Beyond the Basics
- We also offer comprehensive locksmith services, design and installation of custom gate and fence solutions, emergency repairs, and ongoing maintenance and support.
What Sets Us Apart?
- Tech-Driven Expertise: Our team boasts years of experience in engineering, software, and security technologies, allowing us to provide cutting-edge solutions for all your security needs.
- Personalized Service: We take the time to understand your unique requirements and design a tailored solution that perfectly complements your property and lifestyle.
- Unwavering Support: From initial consultation through installation and ongoing service, we are committed to providing exceptional customer care every step of the way.
Overall Impression
The reputation of CIA Access is overwhelmingly positive, with the majority of reviewers praising their professionalism, responsiveness, and expertise. Many reviewers comment on the quick and effective resolution of issues, with some mentioning the personal touch and clear explanations provided by the technicians.
Speed and Efficiency
Several reviewers mention the prompt service and resolution of issues, with some citing same-day fixes or quick turnaround times. One reviewer even praises the company for installing their system within three days, which was less than anticipated.
Expertise and Knowledge
Reviewers consistently commend the technicians on their knowledge and expertise, noting that they are able to diagnose and fix complex issues effectively. Some reviewers specifically mention the technicians' ability to explain complex technical information in a clear and understandable manner.
Customer Service
The importance of good customer service is highlighted throughout the reviews, with reviewers praising the company's responsiveness, professionalism, and willingness to go above and beyond to resolve issues. Some reviewers even mention that the company has a "can-do" attitude, which is reflected in their approach to problem-solving.
Consistency
Several reviewers mention that CIA Access has consistently provided good service over an extended period, with one reviewer praising the company's reliability and responsiveness over four years.
Negative Comments
However, there are also some negative comments scattered throughout the reviews. One reviewer expresses frustration with a technician's lack of knowledge about yield signs and his driving abilities, which they deemed unprofessional and dangerous. Another reviewer felt that their bill was excessive and that the company failed to deliver on their promises.
