Protecting Your Home, One System at a Time.
At CounterStrike Security & Sound, we are a local family-owned and operated company based in Cape Coral, Florida, serving all of Southwest Florida and parts of the Caribbean. Our team is committed to providing creative, custom, and comprehensive service for our clients. From consultation to design to sales and installation to training, monitoring, and maintenance, our goal is to help each client achieve a system that fits their needs, budget, and lifestyle.
Our Story
CounterStrike Security & Sound was founded in 2005 by two industry veterans and a father-and-son duo. Initially, we started as a home security company, leveraging our team's strongest skillset. However, we had a solid plan to expand our services to cater to all custom electronics clients' needs, which we have successfully achieved today. Our brand has built a great reputation since 2005, and we have stuck with it.
Our Services
We offer a wide range of services, including:
- Security and Monitoring: Alarm systems and 24-hour central station monitoring for burglary, fire, and panic events.
- Video Surveillance: Clear HD video for playback, and remote monitoring from your PC, MAC, iPhone/iPad, or Android devices.
- Home Automation: Whole-house connectivity, structured wiring, and automation systems for lighting, heating, and cooling.
- Audio and Video: Whole-house audio distribution, outdoor and landscape audio, and video installation.
- Smart Home: Home automation control, lighting control, and structured wiring systems.
- Starlink Internet: Professional installation available for Starlink internet services.
- Big Ass Fans: Installation and integration of Big Ass Fans for a comfortable and energy-efficient living space.
Our Licenses and Insurance
We currently hold four state licenses, three in Florida and one in Georgia. Our licenses allow us to perform any type of electrically connected system, high voltage, and low voltage. We are also insured for everything we do. We do not use subcontractors; our installation and service team is skilled enough to handle any scenario required by us.
Why Choose Us
At CounterStrike Security & Sound, we are committed to providing exceptional service, from consultation to installation and maintenance. Our team is skilled, licensed, and insured, ensuring that our clients receive the best possible experience. We pride ourselves on our reputation, built over the years, and our commitment to serving our clients with honesty, integrity, and professionalism.
Excellent Customer Service and Technical Expertise
The majority of reviews praise the company's technicians for their excellent customer service, technical expertise, and professionalism. Many reviewers mentioned that the technicians were knowledgeable, polite, and patient, taking the time to explain and educate them on the equipment and services provided. Some reviewers also appreciated the prompt response and resolution to issues, citing that the company's support team was quick to assist with problems.
Positive Experiences with Technicians
Several reviewers praised specific technicians, such as Jeff, Andy, Joseph, Shawn, and Steve, for their exceptional service, attention to detail, and professionalism. Many reviewers also appreciated the technicians' willingness to troubleshoot and resolve issues, even when the problems were not directly related to the company's services.
Satisfaction with Services and Products
Reviewers were generally satisfied with the company's services, including security system installations, home automation, and technical support. Many reviewers praised the quality of the products and services, citing that they were reliable, efficient, and easy to use.
Negative Experiences
However, a few reviewers had negative experiences with the company, citing issues with scheduling, communication, and technical problems. Some reviewers experienced delays, lack of follow-through, and unprofessional behavior from some technicians or representatives.
