Protecting Oahu, HI, one family and business at a time.
Our Vision: Protecting What Matters
Lifeline Proactive Video Monitoring rises above conventional security solutions by offering a comprehensive and adaptable approach to business and home protection. With a focus on innovative technology and responsive customer service, we empower our clients to proactively safeguard their assets and their peace of mind.
Who We Are
Founded in 2002, Lifeline Proactive Video Monitoring is a trusted leader in security solutions, serving businesses and homeowners throughout Oahu, Hawaii. We are a team of dedicated professionals with extensive expertise in security systems, passionate about leveraging technology to create customized and effective security solutions for our clients.
Our Expertise
We offer a comprehensive array of services to address diverse security needs:
Business Security
- Mobile CCTV Solution - Rapid deployment, independent mobile surveillance unit for remote areas
- Business Security System Design & Installation
- Access Control and Security Camera Systems
- Intrusion Alarm Monitoring & Fire Alarm Systems
- Business Insight & Automation
Home Security & Automation
- Smart Home Integration & Security Cameras
- Home Automation & Remote Control
- Security System Monitoring & Alerting
Custom Solutions & Expertise
- Free Security Audits & Risk Assessments
- Customized System Design & Installation
- 24/7 Monitoring & Emergency Services
- Collaborative Approach & Open Communication
Our Values
- Integrity: We operate with transparency, accountability, and honesty in all our endeavors.
- Customer Focus: Client satisfaction is our highest priority, and we build lasting relationships through personalized service.
- Innovation: We continuously embrace advancements in security technology to deliver the most effective solutions.
- Community Involvement: We are committed to supporting and strengthening our local community.
Why Choose Lifeline Proactive Video Monitoring?
- Responsive and personalized service
- Comprehensive security solutions tailored to your unique needs
- Leading-edge technology for superior protection
- Strong commitment to community engagement
- Collaborative approach and open communication
Company Overview
Lifeline Fire and Security seems to be a mixed bag, with some customers praising their services and others expressing disappointment.
Common Issues
There is a thread of complaints about poor communication and transitions during the installation process. Some customers mentioned that the sales team made promises that were not kept, and the company's upkeep was not satisfactory.
Respectful Staff
On the other hand, many customers praised the staff, mentioning that they were responsive, understanding, and went above and beyond to provide excellent customer service. Names like Todd, Stuart, Rod, Neil, Marissa, and Ray were singled out for their exceptional behavior.
Maintenance and Installation
Some customers expressed satisfaction with the installation process, while others found it to be lengthy or problematic. The company's maintenance team was sometimes punctual, and sometimes delayed.
Reasons for Ratings
The overall ratings ranged from 1 star to 5 stars, with some customers expressing extreme dissatisfaction while others were highly pleased.
