PROTECTING WHAT'S IMPORTANT TO YOU
At Burnes Citadel Security, we take pride in being one of the premier providers of life safety and security systems in St. Louis. Founded in 1973 by Brian and Adele Burnes, our company has been dedicated to protecting homes and businesses for over 45 years. Our commitment to excellence has earned us a reputation as a trusted partner in the security solutions industry.
Our History
Founded in 1973, Burnes Citadel Security is a family-owned and operated company that has grown from a small firm to a leading player in the security solutions industry. Our team of experts has been dedicated to providing innovative and cost-effective solutions for homes and businesses. Our company's mission is to protect what's important to our clients, whether it's their family, assets, or business.
Our Services
At Burnes Citadel Security, we understand that every home and business is unique. That's why we offer customized security solutions tailored to meet the specific needs of each client. Our comprehensive range of services includes:
- Residential Security
+ Intrusion detection and alarm systems
+ Smart Home Technology
+ Video surveillance systems
- Commercial Security
+ Access control systems
+ Intrusion detection and alarm systems
+ Video surveillance systems
Why Choose Us
What sets us apart from other security solutions providers in St. Louis? At Burnes Citadel Security, we pride ourselves on our commitment to providing exceptional service, innovative solutions, and unparalleled responsiveness. Our team of certified technicians and support staff are dedicated to ensuring that our clients receive the highest level of service and protection.
Awarded and Accredited
We are proud to have received several awards and accreditations, including:
- UL-Listed Central Monitoring Center
- Five Diamond Certification by the The Monitoring Association
- A+ rating with the Better Business Bureau for reliability and customer satisfaction
Our Commitment
At Burnes Citadel Security, we are dedicated to providing innovative, high-quality, and cost-effective solutions for our clients' security needs. Our team of experts will work closely with you to design a customized security system that meets your specific needs and enhances your sense of safety and security.
Exceptional Customer Service and Professional Installation
Reviews highlight the exceptional customer service provided by Burnes-Citadel's team members, including Sandra Simpson, Alan, Dale, Nick, Mary Margaret, and Keith. These individuals went above and beyond to ensure customer satisfaction, providing patient and kind assistance, thorough explanations, and tailored solutions to meet clients' needs.
Professional and Efficient Installation
The reviews praise the professional and efficient installation services provided by Burnes-Citadel. Installers were hardworking, courteous, and ensured that clients understood how to use their new systems. The team was commended for their attention to detail, labeling, and cleaning up after the installation.
Reliable and Innovative Security Solutions
Burnes-Citadel's security solutions were described as reliable, innovative, and easy to use. Clients appreciated the user-friendly app, remote access, and timely assistance from the after-hours department. The company's ability to upgrade and integrate new technology seamlessly was also highlighted.
