Protecting what matters most to you.
At Apex Alarms, we pride ourselves on being a locally owned and operated family business with over 10 years of serving the Lake Charles community. Our mission is to provide the highest quality of security and exceptional customer service to ensure the safety and protection of our customers' homes and businesses.
Our Story
With a combined 25+ years of experience in the security industry, our team is comprised of certified and highly trained technicians who are dedicated to delivering the best possible service. Our owner, Heath Stevison, is a Westlake native who has a deep-rooted passion for serving his community. Heath's background includes working for Armor Group North America and the Calcasieu Parish Sheriff's Office, giving him the expertise to tailor our services to meet the unique needs of our customers.
Our Services
At Apex Alarms, we offer a range of premium services designed to cater to the unique needs of our customers. Whether you're a residential or commercial customer, we have the expertise and expertise to provide you with the best possible security solutions. Our services include:
Residential Security: Our residential security systems are designed to provide our customers with peace of mind, knowing that their homes are protected from intruders, fires, and other potential threats. Our services include:
- Intrusion alarm systems
- Glass break detection
- Door and window sensors
- Smoke detectors
- CO2 detectors
- Remote key fob and panic button
Commercial Security: For our commercial customers, we offer a range of security solutions designed to protect their businesses from potential threats. Our services include:
- Security cameras
- Access control systems
- Alarm systems
- Monitoring services
Camera Systems: Our camera systems are designed to provide our customers with a visual deterrent against potential threats. Our cameras are state-of-the-art and designed to provide clear, high-definition video footage.
Home Automation: With our home automation systems, you can control your home from the palm of your hand. Whether you're away on vacation or simply want to control your thermostat or door lock from anywhere, our home automation systems have you covered.
Monitoring: Our 24/7 monitoring services ensure that our customers' security systems are always being monitored for potential threats, providing them with peace of mind and protection.
Technical Support: Our team of certified and highly trained technicians is always available to provide technical support for any issues you may experience with your security system.
Why Choose Us
At Apex Alarms, we're committed to providing our customers with the best possible security solutions and exceptional customer service. With over 10 years of experience serving the Lake Charles community, we're confident that we can provide you with the protection and peace of mind you deserve. Contact us today to learn more about our services and how we can help you protect what matters most to you.
Installation and Service Experience
Apex Alarms receives high praise from numerous customers for their exceptional installation and service experience. The company's technicians are described as friendly, professional, and knowledgeable, with many customers commenting on their willingness to answer questions and provide excellent service. Installation is often praised for being quick and efficient, with customers appreciative of the minimal disruption to their daily routine.
Communication and Customer Service
Apex Alarms stands out for its top-notch customer service, with many customers citing positive interactions with the company's owners and technicians. The owners, Heath and Jonathan, are particularly praised for their responsiveness, taking the time to answer questions and address concerns. The company's communication is also commended, with customers appreciative of being kept informed of installation schedules and any updates on their accounts.
Quality of Equipment and Technology
Many customers rave about the quality of Apex Alarms' equipment and technology, praising the clarity and effectiveness of their security cameras and alarm systems. The company's willingness to stay on top of the latest technology is also noted, with customers appreciative of being offered the latest advancements in home security.
Variability in Service
While most customers have had positive experiences with Apex Alarms, one reviewer did express some frustration with the company's battery pack delivery, stating that it took two years to receive the replacement packs. Another reviewer noted that, despite the company's excellent service, some issues with their previous alarm company were not adequately resolved.
