Answering the call for fire safety and protection since 1889
Pacific Auxiliary Fire Alarm Co. is the oldest locally owned fire alarm company on the West Coast, founded in 1889. We pride ourselves on providing the very best in service for a wide range of customers and types of systems, from small apartment owners to commercial buildings, servicing almost every brand of fire alarm equipment. Our team of skilled technicians is committed to provide honest service, reasonable prices, and getting equipment and parts, when still available, from most manufacturers.
We have a full technical staff that can analyze most systems without the aid of drawings, both new and old. Our staff is knowledgeable when it comes to the various building and fire codes and provides information and prices that we honestly feel will provide our customers with systems that will meet and/or exceed these codes, at the greatest value. Much of our work on older systems makes our staff's duties much harder than if they worked on only newer systems of one manufacturer, but we feel that it is often in our customers' best interest to continue to provide this type of service.
Our Services
We offer a wide range of services, including construction, inspection, monitoring, and vendors. Our construction services include system start-up and tenant improvement to existing systems, done by National Institute for Certification in Engineering Technology (NICET) and California State certified personnel. We also package fire alarm equipment for installing electrical contractors, providing equipment, shop drawings, and engineered shop drawings, as well as the services of our field technical employees for termination of wiring with the control equipment and assistance with the testing of all field equipment connected to the fire alarm system.
Our inspection services are done by NICET certified personnel, who will come to your site and inspect the fire alarm system to ensure it is up to all fire alarm codes. Our trained technicians will walk with you and answer any questions you may have regarding your fire alarm system. We also offer monitoring services, where our monitoring station will receive signals from your fire alarm system and dispatch the fire department in the event of an emergency.
Our Commitment
We are committed to providing honest service, reasonable prices, and getting equipment and parts, when still available, from most manufacturers. We pride ourselves on our ability to make repairs to systems for which there are no drawings or technical information on site. We value our employees and know they are critical to our overall success. We offer competitive compensation, paid major holidays, benefits programs, and opportunities for advancement in both career and educational goals.
Overall Positive Experience
The majority of reviewers were extremely satisfied with their experience with Pacific Auxiliary Fire Alarm. They praised the company's technicians, sales process, and overall service.
Exceptional Technicians
The technicians, specifically Sione Tonga, Jhon, and Mike, were commended for their expertise, responsiveness, and customer-oriented approach. They took the time to answer questions, made suggestions, and provided a thorough review of the system.
Easy and Efficient Process
The installation process was described as top-notch, with many reviewers appreciating the ease and efficiency of the process. The company's ability to accommodate appointments quickly, unlike other companies, was a significant advantage.
Remote Monitoring and Modern Features
The remote monitoring and modern features of the system, such as web-enabled capabilities, were also highlighted as a major plus.
Peace of Mind
Reviewers appreciated the sense of security and peace of mind that came with having a reliable security system in place, particularly in areas prone to break-ins.
