Genset Fire and Security, a wholly-owned subsidiary of Genset Holdings, LLC, is a premier provider of integrated solutions for commercial fire alarm systems and low voltage systems in Central and South Florida. Our corporate headquarters is located in Pompano Beach, FL, and we have a strong presence in the region with a wide range of services and solutions.
As a full-service systems integrator, we offer an extensive range of services, including:
Fire Alarm Systems
We offer full design/build services for any commercial fire alarm project, regardless of size. We are the Elite Edwards Strategic Partner for Southeast Florida, and we work with many other major manufacturer brands. Our team has over 100+ years of combined experience in the sales, design, installation, and service of commercial fire alarm systems and low voltage systems.
Structured Cabling and Fiber Optics
Our team provides structured cabling and fiber optics services for commercial and industrial facilities. We offer a wide range of cabling solutions that meet the latest industry standards and provide reliable and efficient communication networks.
Access Control Systems
We provide access control systems that ensure the security and safety of your facility. Our systems are designed to meet the unique needs of your business and provide maximum protection for your people and assets.
Security and CCTV Surveillance Systems
Our security and CCTV surveillance systems provide 24/7 monitoring and protection for your facility. We offer a wide range of security solutions, including intrusion detection, access control, video surveillance, and remote monitoring.
Audio/Video Systems
We offer audio/video systems that are designed to meet the unique needs of your business. Our systems provide high-quality sound and video for a wide range of applications, including conference rooms, training facilities, and public spaces.
Paging/Intercom Systems
We provide paging and intercom systems that are designed to meet the unique needs of your business. Our systems provide clear and reliable communication for a wide range of applications, including emergency notification, mass communication, and daily announcements.
Area of Refuge, Nurse Call, and Public Safety Systems
We offer area of refuge, nurse call, and public safety systems that are designed to meet the unique needs of your business. Our systems provide reliable and efficient communication during emergencies and ensure the safety and security of your people.
Visions and Values
Our goal is to provide the highest quality Life Safety Systems and Security solutions. We are committed to providing exceptional customer service and generating peace of mind by guarding against system failure with immediate, expert response during emergency situations and normal day-to-day operations. Our commitment to customer satisfaction dictates that we will always provide high-quality, professional, and personalized service.
Industry Associations
Genset Fire and Security is a proud member of various industry associations, including the National Fire Protection Association (NFPA), the American Fire Sprinkler Association (AFSA), and the National Electrical Manufacturers Association (NEMA). We are committed to staying up-to-date with the latest industry standards and best practices to provide our clients with the best possible service.
Customer Service Issues
The reviewer, Blam Smith, expresses their dissatisfaction with the company's customer service, specifically citing unprofessional behavior towards customers who are not Spanish or white. This implies that there may be discrimination or bias in the way customers are treated.
Lack of Inclusivity
The reviewer's review suggests that the company may not be inclusive or welcoming to all customers, regardless of their race or ethnicity. This is a serious concern, as all customers should be treated with respect and dignity.
