Trust us to provide you with peace of mind, 24/7
Your Trusted Partner for Comprehensive Home Security
At PROTECH Surveillance, we are dedicated to providing Long Island residents and businesses with peace of mind through innovative home security solutions. Based in Manorville, NY, we have over years of experience securing homes and businesses throughout Eastern Long Island.
Our Mission
Our mission is to empower our clients with industry-leading security technologies, tailored to their unique needs. We believe in building strong relationships with our customers, prioritizing exceptional customer service every step of the way.
What Sets Us Apart
- Unparalleled Expertise: Our team of experts possesses extensive knowledge in security systems, ensuring the right solutions for your unique needs.
- Tailored Solutions: We take the time to understand your specific security concerns and provide custom-designed solutions.
- Quality Equipment: We only utilize high-quality, state-of-the-art security equipment from trusted manufacturers.
- Exceptional Customer Service: We prioritize clear communication, prompt response times, and personalized support every step of the way.
Security Cameras
- High-resolution cameras with advanced features like smart detection and remote viewing.
- Options for both commercial and residential properties.
Home Automation
- Seamless integration of lighting, thermostats, door locks, and other smart devices with your security system.
- Control everything conveniently from your mobile device.
Home Alarms
- Comprehensive home and business alarm systems monitored by a CSAA Five Diamond rated central station.
- Equipped to protect your property 24/7.
Access Control
- Secure access to your home or business with keypads, card readers, and advanced biometric devices.
Other Services
- Fire alarms with UL certification for reliable fire protection.
- SkyBell doorbell for enhanced home security with real-time video and alerts.
More Than Just Security
At PROTECH Surveillance, we go beyond just installing security systems. We offer comprehensive consultations to assess your security needs, recommendations for ongoing maintenance, and ongoing support to ensure your complete peace of mind.
Installation and Service
Protech's installation team, consisting of Ed, Alex, and Bill, have received high praise for their professional and efficient work. Customers have reported their timeliness, attention to detail, and ability to explain the camera system in a way that is easy to understand. The team has also been praised for their patience in answering questions and guiding customers through the new system.
Product Knowledge and Expertise
Bill, one of the owners, has been commended for his extensive knowledge of the products offered by Protech. Customers have reported feeling comfortable with their decision to choose Protech after speaking with Bill. The installation team has also been praised for their expertise in installing and setting up the camera systems.
Customer Service
Protech's customer service has been exceptional, with customers reporting prompt responses to messages and a willingness to send someone out to fix any issues. The team has also been praised for their friendly and professional demeanor.
Overall Experience
Customers have reported a seamless experience with Protech, from the initial consultation to the installation and beyond. The team has been commended for their ability to exceed expectations and provide a high level of satisfaction.
