Protecting Your Home and Family, One System at a Time.
Who We Are
At My Alarm Center, we believe that everyone deserves to feel a sense of peace of mind when it comes to the security of their home or business. That's why we're dedicated to providing top-notch security solutions to families and businesses across the country. Our mission is to empower people with the tools and expertise they need to protect what matters most to them.
Our Services
We offer a comprehensive range of security solutions designed to meet the unique needs of our customers. Whether you're looking for basic security systems or a state-of-the-art smart home upgrade, we've got you covered. Our services include:
- Home Security: Our home security systems are designed to provide you with peace of mind, whether you're at home or away. Our systems include intrusion detection, fire and carbon monoxide monitoring, and more.
- SmartHome Solutions: Take your home security to the next level with our SmartHome solutions. Our SmartHome systems integrate various smart devices, allowing you to control and monitor your home from anywhere.
- Video Monitoring: Keep an eye on what matters most to you with our video monitoring services. Our cameras provide real-time video streaming and recording, giving you a clear picture of your property.
- Fire & Carbon Monoxide Monitoring: Protect your home and loved ones from the dangers of fire and carbon monoxide with our specialized monitoring services.
- Business Security: We understand the unique security needs of businesses. Our business security solutions include intrusion detection, access control, and surveillance systems designed to keep your commercial property and employees safe.
- Flood Protection: Protect your home from the devastating effects of flooding with our flood protection services. Our systems detect water intrusion and alert you to potential flooding.
What Sets Us Apart
At My Alarm Center, we're committed to providing exceptional customer service and support. Our team of experts is dedicated to helping you find the perfect security solution for your needs. What sets us apart:
- Personalized Service: Our experts will work with you to craft a custom security solution that meets your unique needs and budget.
- State-of-the-Art Technology: We only offer the latest and greatest security technology, ensuring you receive the best possible protection for your home or business.
- 24/7 Monitoring: Our state-of-the-art monitoring center is always on the lookout for potential security threats, providing you with peace of mind day and night.
Customer Testimonials
Don't just take our word for it! Our customers rave about our exceptional service and quality security solutions. Check out what some of our satisfied customers have to say:
"Great all-around customer service and installation personnel. Very nice, helpful, and seem to go out of their way to get you answers if they don't know them immediately." - Chris W., Youngstown, OH
"The work was done with minimal interruption, quickly and accurately. The entire system was checked and where it was not functioning properly it was fixed on the spot." - Jim E., Greensboro, GA
Get Started Today
Are you ready to take control of your home or business security? Contact us today to schedule a consultation with one of our experts and get started on your path to peace of mind.
Poor Customer Service and Incompetence
The majority of the reviews express frustration and disappointment with the customer service provided by My Alarm Center. Multiple reviewers have reported being put on hold for extended periods, being transferred to different representatives, and facing condescending attitudes from customer service personnel.
Forced Contracts and Billing Issues
Several reviewers have mentioned issues with being locked into long-term contracts, with one reviewer claiming that an agent forged their initials on the contract. Others have reported being charged even after canceling their service, with some having to threaten legal action to stop the billing.
Misleading and Inadequate alarms
Reviewers have reported issues with the effectiveness and reliability of the alarms themselves, with some experiencing false alarms and others not being able to properly detect potential threats.
Lack of Responsiveness and Accountability
Many reviewers feel that the company is unresponsive and unaccountable, with representatives seeming more interested in upselling services than addressing customer concerns. One reviewer even reported being subjected to a threatening phone call from a representative.
Be the first to review ACS Security Industries.
Write a Review
