Protecting Your Most Valued Possessions: Your Family and Home
Our Story
At Troy Security Systems, we are dedicated to providing top-notch security solutions to our customers. Founded in 1980 by Charles R. Merrifield Jr., our family-owned business has been providing peace of mind for over 40 years. Our commitment to quality and customer service has earned us a reputation as a reliable and trusted partner in the security industry.
Our Services
At Troy Security Systems, we offer a range of security services designed to meet the unique needs of our customers. From residential to commercial, our comprehensive solutions include:
- Residential Security Systems: Our residential security solutions are designed to provide peace of mind for you and your family. Our expertly trained technicians will work with you to create a custom security system that meets your specific needs and concerns.
- Commercial Security Systems: Our commercial security solutions are designed to protect your business and employees. From inventory management to employee safety, our systems are designed to provide a secure environment for your business.
- Fire Alarm Systems: Our fire alarm systems are designed to provide an additional layer of protection for your family or business. Our systems are designed to detect and alert the authorities in the event of a fire, ensuring a swift and effective response.
Around-the-Clock Monitoring
At Troy Security Systems, we understand that your safety and security are paramount. That's why we offer around-the-clock monitoring services to ensure your family or business is always protected. Our state-of-the-art software sends you email notifications of your alarm history, ensuring you stay informed and in control.
What Sets Us Apart
At Troy Security Systems, we pride ourselves on our commitment to quality and customer service. Here are a few things that set us apart from the competition:
- Local Ownership: As a locally owned and operated business, we have a deep understanding of the needs of our community and are committed to providing personalized service.
- Expertly Trained Technicians: Our technicians are expertly trained in the latest security technologies and are dedicated to providing exceptional service.
- 24/7 Monitoring: Our around-the-clock monitoring services ensure that your family or business is always protected, regardless of the situation.
Testimonials
Our commitment to quality and customer service has earned us a reputation as a trusted and reliable security partner in the community. Here's what a few of our satisfied customers have to say:
- "After an extensive search for a security system for my home, Troy Security Systems by a huge margin was the superior choice. From the initial consultation, the expeditious installation, the comprehensive training to, now, the continual unparalleled service, Troy stands alone. Furthermore, integrating additional features (including climate/HVAC control, cameras, lights, etc) is seamless with their iBridge technology." - James B.
- "We highly recommend Troy Security. Their team is very knowledgeable on the latest technology and security solutions. Excellent customer service and follow-up as well. Very easy to work with and implement." - AJ C.
- "We recently moved to Newtown in December and activated our alarm system with Troy Security. They were incredibly responsive and came to our house multiple times to first show my wife how to arm/disarm the system and then again for me on a different day. A few months later our town was hit by a major storm and we lost power for a couple days. Our security system battery pack had died on us - we called Troy Security that evening and they arrived minutes later with a brand new battery." - William M.
Get Started
At Troy Security Systems, we're committed to providing top-notch security solutions to our customers. Contact us today to learn more about our services and how we can help you achieve peace of mind.
Overall Experience
The reviews highlight the excellent experience customers have had with Troy Security Systems. From the selection and purchase of security systems to the installation and operation instructions, customers have been satisfied with the friendly, respectful, and informative staff.
Customer Service
Customers praise the exceptional customer service provided by Troy Security Systems. The staff is described as knowledgeable, professional, and friendly, going above and beyond to ensure customer satisfaction.
Installation and Quality of Equipment
The installation process is described as timely and neat, with high-quality equipment that is simple to use. Customers are happy with the alarm systems, cameras, and monitoring services provided.
Reliability and Trust
Troy Security Systems is considered a reliable and trustworthy company that knows what they are doing and ensures the job is done right.
Recommendations
All customers highly recommend Troy Security Systems to family and friends, citing their excellent customer service, quality equipment, and reliable security systems.
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