At J. Stein Locksmiths, we are a family-owned and operated business that has been serving the New York City area for over 100 years. Our mission is to provide exceptional locksmith services to our customers, whether it's for their residential or commercial needs. We take pride in our work and strive to exceed our customers' expectations in every aspect of our services.
Our History
J. Stein Locksmiths has been in business since 1900, making us one of the oldest locksmith companies in the area. Our founder, J. Stein, started the business with a simple goal: to provide quality locksmith services to the community. Over the years, we have built a reputation for being a trusted and reliable locksmith, known for our expertise and professionalism.
Our Services
At J. Stein Locksmiths, we offer a wide range of locksmith services to cater to our customers' needs. Our services include:
- Auto Locks and Keys: We provide fast and reliable locksmith services for vehicles, including ignition repair, key replacement, and transponder key programming.
- Residential Locks and Security: We offer a variety of locks and security systems for residential homes, including deadbolts, padlocks, and keyless entry systems.
- Commercial Locks and Security: We provide commercial locksmith services, including door hardware installation, keyless entry systems, and electronic access control systems.
- Safes and Vaults: We sell, install, and repair safes and vaults for both residential and commercial properties.
- Gates and Fencing: We manufacture and install gates, guards, bars, and grills for windows, doors, and storefronts.
Our Philosophy
At J. Stein Locksmiths, we believe in providing exceptional customer service, quality workmanship, and reliable and fast emergency response. We take pride in our work and strive to exceed our customers' expectations in every aspect of our services. Whether you need locksmith services for your residential or commercial property, we are here to help.
Our Values
- Quality: We strive to provide the highest quality workmanship and products to our customers.
- Reliability: We are committed to providing reliable and fast emergency response services to our customers.
- Customer Service: We believe in providing exceptional customer service and taking the time to understand our customers' needs.
- Expertise: We are dedicated to staying up-to-date with the latest locksmith technology and techniques to ensure our customers receive the best possible service.
Why Choose Us
At J. Stein Locksmiths, we are proud of our long history of providing exceptional locksmith services to our customers. We are committed to providing quality workmanship, reliable service, and exceptional customer service. We are a family-owned and operated business, and we understand the importance of building relationships with our customers.
Get in Touch
If you need locksmith services for your residential or commercial property, please don't hesitate to contact us. Our team of experts is here to help you with your locksmith needs.
Quality of Work and Parts
The reviews are mixed when it comes to the quality of work and parts provided by J Stein Locksmith. Some reviewers were satisfied with the quality of the work and parts, while others were not. Victoria Emem was happy with the special lock copied by the locksmith, and Eric Umrao was impressed with the original key created by Al. On the other hand, Kamruzzaman Coin was unhappy with the Chinese knockoff parts sold by the store and the poor advice given by the staff.
Communication and Customer Service
The communication and customer service at J Stein Locksmith also received mixed reviews. Momo Protiq was unhappy with the lack of transparency regarding the shop's hours, and Ismael Qureshi was frustrated with the lack of professionalism and respect shown by the staff when he made an appointment but was not kept. However, Urica Mc Nicolls praised the professionalism, courtesy, and communication of Allan, and Paula Brown was impressed with the prompt and courteous service after hours.
Pricing and Value
The pricing and value provided by J Stein Locksmith were also a topic of controversy. Avinesh Kumar felt that he was overcharged for the keys cut, and Lenie Lupian defended thepricing saying that the reviewer got a good deal. However, Paula Brown appreciated the reasonable rates and Kyle Watson was happy with the affordable price compared to the dealership.
Overall Experience
The overall experience of the customers at J Stein Locksmith varied greatly. Some reviewers had a positive experience, while others were unhappy. The reviews suggest that the quality of work and parts, communication, and customer service can make a big difference in the overall experience.
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