Protecting Your Home and Family for Over 25 Years
Citiloc, a privately owned corporation in the province of British Columbia, is a leading provider of integrated security systems and solutions. With over 35 years of experience, Citiloc has established itself as a reputable and reliable partner for securing a wide range of facilities, from residential and commercial properties to institutional and government institutions.
Our Services
At Citiloc, we take a holistic approach to security, providing a comprehensive range of services that cater to the unique needs of each client. Our expertise spans access control, building automation, entry intercom systems, intrusion detection, locksmith services, parking control, and video surveillance. We pride ourselves on delivering customized solutions that meet the specific requirements of each project.
Engineering, Installation, and Maintenance
Our team of experts is committed to delivering exceptional service, from the initial project design to the installation and maintenance of our systems. We utilize the latest technologies and innovative solutions to ensure seamless integration and optimal performance.
Locksmith Services
Citiloc's locksmith services are designed to provide unparalleled security for your property. Our experienced locksmiths specialize in electronic lock installation, security door hardware, and door locking systems. We understand the importance of securing your assets, and our team is dedicated to ensuring the highest level of security and peace of mind.
Integrated Security Solutions
At Citiloc, we believe that security is not just about installing a system but about understanding the needs of our clients. We take a proactive approach to security, working closely with our clients to identify potential risks and threats. Our comprehensive approach ensures that our clients receive tailored solutions that meet their unique needs and exceed their security expectations.
Our Commitment to Excellence
At Citiloc, we are committed to excellence, and our team is dedicated to providing exceptional service and support to our clients. We understand the importance of timely response and efficient resolution of issues, which is why we have a mobile fleet of service technicians ready to respond quickly to service calls. Our commitment to innovation and integrity drives us to stay ahead of the curve and deliver cutting-edge security solutions.
Conclusion
In conclusion, Citiloc is a premier provider of integrated security systems and solutions. With a long history of delivering exceptional service and expertise, we are well-positioned to meet the evolving security needs of our clients. Whether you are looking for a comprehensive security solution or specialized locksmith services, we are here to help.
Positive Experiences
Citiloc has a reputation for providing quality services. Chris C. had a positive experience with the company, having purchased Medeco locks from them previously. Although there was a miscommunication with their customer service, the issue was eventually resolved. Jes A. also had a great experience with Citiloc, having the lock re-keyed quickly and professionally. The company's A+ rating with the Better Business Bureau (BBB) and competitive pricing were notable factors in her decision.
Miscommunication and Unmet Expectations
On the other hand, Scott B. and Jenni M. had negative experiences with Citiloc. Scott B. mentioned that there are other authorized Medeco dealers in Vancouver, implying that potential customers may want to explore alternative options. Jenni M.'s experience was particularly frustrating, as she had to wait for over an hour to get her door handle repaired after calling Citiloc. The company's overtime rates and alleged lack of transparency regarding the work done added to her dissatisfaction.
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