Protecting Your Assets, Safeguarding Your Future
Eagle Protection offers comprehensive security solutions tailored to safeguard your home, business, and the people you love. With over 45 years of experience securing homes and businesses, we understand the unique security needs of the communities we serve.
Our Mission
Our mission is to contribute to your safety by delivering the finest quality state-of-the-art fire, burglar, CCTV, card access, and evacuation systems at fair prices and on time. We are committed to open communication and collaboration, ensuring your complete peace of mind.
Who We Are
Our team of experienced professionals is passionate about security and dedicated to providing exceptional customer service. We combine innovative technology with personalized attention to detail to deliver reliable and effective security solutions.
What We Offer
We offer a comprehensive range of services, including:
Residential Services
- Burglar alarms and monitoring
- Fire alarm monitoring
- Closed-circuit television (CCTV) installation and monitoring
- Keyless card access systems
- Self-monitoring and emergency response services
Commercial Services
- Comprehensive fire alarm and mass notification systems
- Intrusion detection and access control systems
- Security assessments and risk management plans
- Emergency evacuation system design and implementation
- 24/7 monitoring and maintenance services
Government Services
- Custom-designed security solutions tailored to government agencies' unique needs
- Collaboration with stakeholders and adherence to stringent security protocols
- Access to advanced technology and expert knowledge in fire, life, and safety
Our Approach
We believe in a collaborative approach, working alongside our clients to understand their specific needs and developing customized security solutions. Our solutions are tailored to your unique requirements and budget, ensuring the highest level of protection without compromising on quality.
Our Values
Integrity, professionalism, and a commitment to excellence are at the core of everything we do. We believe in building lasting relationships with our clients and providing exceptional value through responsive customer service, innovative technology, and reliable security solutions.
Poor Customer Service and Unreliable Business Practices
Many customers have expressed disappointment with the customer service and business practices of Eagle Protection. The majority of reviewers have given the company low ratings, with several stating that the company does not respond to phone calls or responds rudely to customer inquiries. Some customers have experienced issues with overcharging, with one reviewer noting that the company added an extra $100 to their bill without explaining the reason.
Charging Issues and Lack of Transparency
Several customers have reported experiencing charging issues, including being charged for services they did not request. One reviewer noted that the company changed the price on their invoice from $600 to $700 without explaining the reason. Another reviewer had to pay an extra $400 for a battery replacement.
Unprofessional Behavior
Several reviewers have reported encountering unprofessional behavior from company representatives, including rudeness and dismissiveness. One reviewer was cut off during a phone call and told that they were wrong about the invoice amount.
Positive Exceptions
Only two reviewers gave the company high ratings, stating that they have had good experiences with the company. One reviewer praised the company's reasonable prices and responsive customer service.
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