Young Alarm has been protecting homes and businesses in Tucson, Arizona for over 30 years. We are locally owned and operated, committed to providing reliable and personalized security solutions to our community.
Why Choose Young Alarm?
- Local Expertise: Years of experience in the Tucson security systems industry.
- Comprehensive Solutions: From wired and wireless alarms to advanced security cameras and monitoring services.
- Reliable Protection: 24/7 monitoring, repairs covered with monitoring, and professional installation.
- Customer Focused: Responsive customer service, personalized attention, and dedicated account managers.
Home Security
- Secure your home with monitored alarms, motion detectors, and wireless cameras.
- Get alerts on your phone and enjoy peace of mind with 24/7 monitoring.
- Choose from monthly payment plans and flexible installation options.
Business Security
- Customize your business security with high-quality alarms, access control systems, and surveillance cameras.
- Ensure the safety of your employees and assets with comprehensive security solutions.
- Enjoy flexible contracts and affordable pricing plans.
Remote Monitoring
- Arm and disarm your alarm system from anywhere with your mobile device.
- Receive instant alerts on your phone in the event of an alarm activation.
- Monitor your home or business in real-time through live video streaming.
Advanced Solutions
- Smart home integration for seamless security management.
- Customized security plans designed to your specific needs.
- Emergency services dispatching directly from our monitoring center.
Why You Can Trust Young Alarm
Our team of experienced professionals is dedicated to providing you with the highest level of security and peace of mind. With Young Alarm, you can:
- Enjoy reliable protection for your most valuable assets.
- Rest assured knowing you have a trusted partner in security.
- Receive exceptional customer service every step of the way.
Customer Service Issues
The majority of reviews criticize Young Alarm's customer service, citing rude, aggressive, and condescending behavior from customer service representatives. Many reviewers express frustration and disappointment with the company's inability to resolve issues in a timely and professional manner. Some reviewers report being talked over, blamed for problems, and treated with hostility.
Pricing and Monitoring
On the other hand, some reviewers praise Young Alarm's pricing and monitoring services, stating that they are very reasonable and effective. These reviewers have had positive experiences with the company's ability to quickly resolve service issues and provide effective monitoring services.
Lack of Transparency and Honesty
Some reviewers accuse Young Alarm of being dishonest and untruthful, stating that they claim to provide certain services or features that they do not actually offer. This lack of transparency has led to negative experiences and reviews from multiple customers.
Positive Reviews
While the majority of reviews are negative, a few reviewers have had positive experiences with Young Alarm. These reviewers praise the company's customer service, citing helpful and friendly representatives. Some reviewers have also expressed satisfaction with the company's pricing and monitoring services.
Overview
Young Alarm's customer service is heavily criticized by the majority of reviewers, with many reporting rude and unhelpful interactions with customer service representatives. While a few reviewers have had positive experiences, the overall sentiment is overwhelmingly negative.