At Electronic Alarms, we're dedicated to providing top-notch security solutions to homes and businesses across Rhode Island and Southern New England. Founded in 1969, we've built a reputation as a trusted security systems provider, committed to combining advanced security technologies with exceptional customer service.
Our Services
We offer a wide range of services designed to protect people and property. For homeowners, we provide residential security solutions, including burglar alarms, fire alarm systems, environmental threat protection, medical emergency alerts, video surveillance systems, and backup for alarm signals. Our commercial security solutions cater to various industries, including financial, education, healthcare, real estate, retail, and government. Our services include fire alarm systems, business burglar alarm systems, environmental hazard protection, IP video networks, access control systems, and backup communications.
Our Commitment to You
At Electronic Alarms, we're committed to providing the highest level of customer service. Our 24/7 security monitoring center is always ready to respond to your needs. Our team of experts is dedicated to ensuring that our customers receive prompt and professional service. We offer a variety of proactive service plans to fit your needs, including our Gold Standard for Service, which includes a lifetime warranty and priority service calls.
What Sets Us Apart
We're proud to be a trusted security provider in Rhode Island and Southern New England. Our team of experts is dedicated to providing exceptional service, and we're committed to staying at the forefront of security technology. Our goal is to provide our customers with peace of mind, knowing that their homes and businesses are protected by the best security systems available.
Testimonials
Don't just take our word for it! Our customers rave about our exceptional customer service. Read what they have to say about us: "I wanted to send a message to thank you for the exceptional customer service I received." - Karl D. "We are extremely pleased with the installation service done by Kenny and Mark." - Neal F. "I wanted to take this opportunity to thank your technician Neal for helping us out with our alarm system." - Uda K.
Overall Experience
Electronic Alarms has received largely positive reviews from its customers, with many praising the company's excellent service, timely responses, and professional technicians.
Positive Experiences
Many customers have expressed their satisfaction with the company's service, mentioning specific employees who went above and beyond to ensure their needs were met. Paul Bertoncini, Paul Santa, Ryan, Judy, Kenny, John, Richard, Brian, and Neil were all mentioned as providing excellent service.
Features and Services
The company's ability to provide a range of services, including camera installation, motion detectors, card key access, and cloud storage, has been praised by customers. The user-friendly app and timely notifications have also been highlighted as positives.
Issues with Reliability and Communication
A few customers have expressed frustration with the company's reliability and communication. Some have experienced delayed appointments, failures to return calls, and unfulfilled promises. A few have also mentioned being unhappy with the company's response to issues, such as a lightning strike damaging equipment.
Comparison to Other Companies
Some customers have mentioned that they have tried other companies in the past, but Electronic Alarms has proven to be superior in terms of service and reliability.
