Protect what matters most
Our Story
At ProTec, we pride ourselves on being a locally owned and operated home security company, serving the Greenville, Spartanburg, Greer, and surrounding areas since 1994. We understand that the security of your home and loved ones is paramount, which is why we provide a comprehensive range of security solutions designed to meet the unique needs of each individual and business.
What We Offer
We offer a wide range of services, including monitored home security systems, commercial security systems, surge protection, home warranties, and medical alert systems. Our systems are designed to provide real-time monitoring and instant awareness, keeping you safe and secure at all times.
Monitored Home Security Systems
Our monitored home security systems are designed to provide active protection and instant awareness, keeping your home and loved ones safe from potential threats. Our systems are equipped with features such as:
- Motion detection
- Door and window sensors
- Fire detection
- Carbon monoxide detection
- Video surveillance
Commercial Security
We also offer customized commercial security systems designed specifically for businesses, providing a secure and safe environment for employees, customers, and assets. Our commercial security systems include:
- Access control
- Surveillance cameras
- Fire alarm systems
- Intrusion detection
Surge Protection
In addition to our security solutions, we also offer surge protection services designed to protect your home and business from power surges, electrical outages, and other electrical disruptions. Our surge protection systems are designed to absorb and redirect excess energy, keeping your equipment safe and secure.
Medical Alert Systems
Our medical alert systems provide 24/7 emergency response service for individuals who may be at risk of injury or illness, including the elderly, those with chronic health conditions, and individuals with disabilities. Our medical alert systems are designed to provide instant access to emergency services, giving you the peace of mind of knowing that help is always just a button away.
Why Choose ProTec?
At ProTec, we pride ourselves on our commitment to providing exceptional service, reliability, and professionalism. Our team of experts is dedicated to ensuring that each customer receives personalized attention and tailored solutions to meet their unique needs.
Get a Free Quote
Interested in learning more about our services and getting a quote? Complete our online form and a local representative will contact you immediately to discuss your security needs.
Overall Experience
The reviews provide a mixed assessment of the company's performance, with some customers reporting positive experiences and others expressing frustration and disappointment.
Customer Service
The company's customer service receives praise from some reviewers, with one customer describing the representative as "very nice, helpful, and explaining everything" to ensure they understood how to use their system. Another customer appreciated the "free, on-site estimate" and the $20 Lowes Gift Card offered for letting them come out.
Product and Installation
The company's home security systems are described as "very nice" and "affordable" by some reviewers. One customer appreciated the ability to control the system from their smartphone.
Issues and Concerns
However, one customer reported a negative experience after a lightning strike damaged their panel, causing it to stop working. Despite repeated requests, the company failed to replace the panel, and the customer continued to receive bills for the non-functional system.
