Keeping Michigan Safe & Secure Since 1955
A Legacy of Security in Michigan
Founded in 1955, EPS Security stands as a pillar of security for Michigan families and businesses. From our humble beginnings to our current status as one of the state's largest family-owned security providers, we've proudly served the diverse security needs of our communities.
Protecting What Matters Most
Our vision is to create a safer and more secure environment for our clients. We achieve this through customized security solutions that address the unique needs of each home and business. Whether it's safeguarding your family and valuables or protecting your commercial assets, our comprehensive services offer peace of mind and protection you can trust.
Our Approach to Security
We prioritize a personalized approach to security. Our team takes the time to understand your specific needs and vulnerabilities, before crafting a security plan that's tailored to your unique situation. We utilize advanced technology and innovative solutions to offer:
- Home Security: Secure your home with intrusion alarms, video surveillance, access control, and life safety solutions.
- Business Security: Protect your commercial property with comprehensive security measures, including security alarms, access controls, and video surveillance.
- Commercial & Residential Monitoring: Enjoy 24/7 monitoring services from our state-of-the-art Monitoring Center, manned by a team of highly trained security professionals.
The EPS Advantage
What sets us apart is our commitment to:
- Family-owned and operated: We take pride in being a family business, offering a level of personalized service and understanding that is unmatched by larger corporations.
- Local expertise: With five offices strategically located across Michigan, we provide security solutions tailored to the unique needs of each region.
- Industry-leading technology: We invest in the latest security technologies and infrastructure to deliver reliable and effective protection.
Join Our Team
If you share our passion for security and desire to make a difference in your community, explore the opportunities that await you at EPS Security. We are always looking for talented individuals to join our team and help us secure the lives and property of Michiganders.
Overall Experience
The majority of the reviewers are extremely satisfied with the service provided by EPS Security. They praise the professionalism, knowledge, and responsiveness of the sales team, installation crew, and customer service.
Positive Aspects
- Excellent Sales Team: Many reviewers commend the sales team, including Chad Nader, Laura Topp, Jeff Ludewig, and Ben, for their thorough explanations, prompt responses, and personalized service.
- Professional Installation: The installation crew, including Logan and Kirk, is praised for their expertise, kindness, and attention to detail.
- Reliable Security Systems: Reviewers are impressed with the quality and performance of the security systems, which provide them with a sense of safety and security.
- Customer Service: The customer service team is commended for their prompt response to inquiries and their overall helpfulness.
Negative Experience
One reviewer, Doug VandeVusse, had a poor experience with EPS Security. He found the system installed to be worthless, and the company refused to refund him when he requested it. He also received an unexpected invoice for monthly service three years later.
System Issues
- Equipment Malfunction: Doug VandeVusse experienced issues with the Skybell being offline half the time.
- Misleading Service: Doug VandeVusse felt misled by the company's failure to inform him about the true nature of the system and the monthly service fees.
