Protecting Your Property, Your People, and Your Peace of Mind
Our Vision
To empower security professionals and organizations with innovative, reliable, and affordable security solutions.
Who We Are
Alarm CCTV Distribution, Inc. is a trusted distributor of security cameras, surveillance systems, and CCTV equipment, serving the industry since 2002. We are dedicated to providing dynamic equipment and information resources to system integrators, contractors, and security dealers.
Our Commitment
Our unwavering commitment lies in offering:
- Competitive Pricing: We strive to provide the most competitive prices in the industry without compromising quality.
- Unparalleled Quality: We prioritize the highest video and security equipment quality, ensuring reliable performance and longevity.
- Expanding Selection: We constantly expand our product lines to keep pace with the ever-evolving CCTV technology landscape.
- Fast & Accurate Logistics: We prioritize efficient inbound and outbound product logistics, ensuring you receive the right equipment at the lowest prices.
What We Offer
We offer a comprehensive range of industry-leading products, including:
- Security Cameras: High-performance IP, PTZ, Day/Night, Thermal, and panoramic cameras.
- DVRs & NVRs: Advanced recorders with cloud storage and intelligent features.
- Network IP Cameras: Affordable and reliable IP cameras with wide-angle lenses and advanced features.
- Access Control & Intercom: Comprehensive access control and intercom systems for secure facilities.
Beyond the Products
We are committed to providing our customers with exceptional support throughout their journey. Our dedicated team is available to:
- Offer personalized recommendations based on your specific needs.
- Assist with choosing the right equipment for your project.
- Provide technical support and troubleshooting assistance.
- Help with installation and implementation.
Partnering with Us
We value partnerships and offer attractive programs for:
- System Integrators: Competitive pricing and dedicated technical support.
- Contractors: Access to expert technical assistance and product training.
- Security Dealers: Comprehensive marketing and sales materials.
Join us on our mission to elevate security and empower businesses and individuals with advanced security solutions!
Store Closures and Refusal to Refund
Some customers have reported that the store is no longer open to the public, with one reviewer stating that the building is now gated and there is no retail access. Additionally, customers have had difficulty in getting refunds from the store, with one reviewer being charged a 10% return fee and another reviewer having their credit card charged without their authorization.
Poor Customer Service
The store's customer service has also been criticized, with reviewers reporting long wait times and unhelpful staff. One reviewer had to return a faulty product twice, only to be charged for the cost of the exchange without their permission.
Misleading Sales Tactics
Reviewers have also reported being misled by sales staff, with one reviewer being sold faulty equipment that was later found to be refurbished. Another reviewer was told that a product was not available for comparison when their client was visiting the store.
Job Rejection
One reviewer reported being rejected from a job at the store due to not having health insurance, despite meeting other qualifications.
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